UPDATED TRUEMONEY FUND-IN RATES

Palaki nang palaki ang network ng ating TrueMoney center owners at customers! Para masuportahan ito ng maigi, simula March 16, magkakaroon ng bagong minimum fund-in amount via partner banks at TrueMoney representatives.

Para sa LIBRE at may KITA na instant fund-in, tanggap lang ng tanggap ng World Remit, Transfast at TrueMoney Padala Cash Pick Up / Receiving transactions.

Fund-in Rate Guide (Effective March 16, 2020):

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FREQUENTLY ASKED QUESTIONS (FAQs)

1. Bakit nagtaas ang minimum fund-in amount?

Ang new minimum fund-in amount ay base sa average fund-in amount ng TrueMoney centers. Ito ay isinagawa para mas maging efficient ang fund-in collection process.

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2. Paano ako magfufund-in nang walang fees?

Maraming paraan para makapag fund-in nang walang binabayaran na fees:

• Mag-transact ng remittance mula sa Transfast, WorldRemit, at Bank of Commerce at TrueMoney Padala receiving transactions. May instant fund-in ka na, may kita ka pa!
• Mag fund-in sa partner bank nang hindi bababa sa P10,000 (additional bank fees apply for BPI and ONB)
• Mag fund-in sa TrueMoney representative / distributor partner / motorized nang hindi bababa sa P50,000
  

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3. Sana madagdagan ang fund-in channel para hindi ko na kailangan umalis ng tindahan.

• Hindi na kailangan umalis ng tindahan kapag nag-transact ng receiving transactions.
• Patuloy ang pagsasagawa ng TrueMoney ng improvements sa fund-in process
  

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4. Kailan papasok ang fund-in sa aking account?

Depende ito sa fund-in channel:

INSTANT FUND-IN

• International Remittance via Transfast, WorldRemit, at Bank of Commerce
• TrueMoney Padala – Receiving
• Bank Partner: UnionBank website or mobile app (bills pay)

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1 hour

• BDO over the counter with reference number
• BDO mobile and app (bills pay)

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2 hours

• Bank Partners: AUB, BPI, Chinabank, PNB, ONB, Security Bank

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1-2 business days

• TrueMoney distributor partner / motorized 

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Upon availability

• sales representative

Para sa mga iba pang katanungan, maaari kayong makipag-ugnayan sa aming Customer Loyalty Team:

• Facebook: facebook.com/TrueMoney
• Email: [email protected]
• Smart: 0998 565 9999 (SMS Only)
• Globe: 0977 806 3773 (SMS Only)
• Tel: (02) 7718-9999