TrueMoney values its customers and partners. Security of your information is our highest priority and we use state-of-the art technology to protect you.

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Safe and Secure Transactions

TrueMoney utilizes data encryption to protect its customers and partners from unauthorized transactions and access of account information. Should there be concerns or you deem that your account has had unauthorized transactions and access, please contact us at (02) 718-9999 or at support@truemoney.com.ph.

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Encryption and Storage

TrueMoney customers' and partners' financial information are encrypted, stored and protected on world-class secure servers. This ensures that any personal information and TrueMoney transactions are secured and cannot be accessed.

NFC and Fingerprint Verification

TrueMoney members enjoy contactless and 2-step verification transaction process to ensure security and prevention of unauthorized transactions. Equipping each TrueMoney Center with its unique POS device to accept NFC cards and fingerprint verification ensures a strict process that limits transactions only to the account holder.

Convenience, Security and Support

TrueMoney is committed to providing Filipinos with a customer-friendly experience without compromising security. If you have any questions on our security and technology, you may contact us at (02) 718-9999 or at support@truemoney.com.ph.

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Office Address

Philippine Headquarters
27 ADB Avenue, Ortigas Center,
Pasig City, 1605 Philippines

Office Address

Philippine Headquarters
27 ADB Avenue, Ortigas Center,
Pasig City, 1605 Philippines

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